Support Staff

Marketing Coordinator - Kelsey

Kelsey

Salon Manager/Casting Director & Apprentice

Mondays: 11:00AM – 7:00PM
Thursdays: 12:00PM – 8:00PM
Fridays: 9:30AM – 6PM
Saturdays: 10:00AM – 4:00PM
Sundays: 11:ooAM – 4:00PM

Prior to joining the MHSG team, Kelsey worked at Cox Farms and a daycare in Centreville, Virginia. She is open to new experiences; which is one reason why she was interested in working at MHSG. She is friendly, hard-working and trustworthy. She is interested in books, movies, music and loves to be around a fun environment. When she was younger, it was rare for her to style her hair and apply make up. But since being at MHSG for 4 years, she has found a love and passion for the industry! She has grown from a Front Desk Coordinator to being the Salon Coordinator/Casting Director. This past year, she has  even decided to join the apprentice program because she wants to hone her new found love and skills in the beauty industry, as well as grow and communicate with her team. She has always loved learning new things, meeting new people, and anything and everything BATMAN! She is looking forward to colorful world that she and the MHSG Team will create!

Michael Helene Says: Kelsey makes my life much easier, she handled day-to-day tasks and helps with promotions, marketing materials and hiring. Kelsey is sweet, kind and fare but tough when it comes to following systems. Kelsey is a go-getter that constantly looks to make Michael Helene a more efficiently run salon. I hope that she will be able to run her own MHSG salon one day!

 

Customer Liaison - Dawn

Dawn

Customer Retention Specialist

Dawn grew up in Toms River, NJ before moving to VA in 1992 after having been recently married. She then moved to South Riding in 1996 where she has seen tremendous growth here in Eastern Loudoun County. Having been married for almost 24 years, Dawn now has 3 children: Ryan (19) currently attending George Mason University where he is pursuing a degree in Business Marketing, and twin girls (16), Jenna & Kali, both sophomores at Freedom HS. Dawn has worked in sales/customer service for over 20 years, successfully working with customers to insure their experience exceeds their expectations. She has been a client and friend of Michael Helene’s for over 6 years, and loves her passion for hair styling and her unique vision to put together a special customer experience. She’s excited to be a part of MHSG’s vision to further expand on our goal of being the premier hair salon in Northern Virginia.

Michael Helene Says: Dawn was a client of mine for many years and we had spoken many times about her working for me at one point. We were talking one day and decided a good place for her would be in customer retention due to her background. This was one of the best choices I ever made. Dawn is a brave lady!! She calls many clients daily to check on their experiences and that is a tough job sometimes. She has raised our return rate by 25% and she plans out all our weddings, which is no easy task!! Dawn is a hard worker and a great friend….she even watches my kids if need be, lol!

 

  Scarlet

   Salon and Front Desk Coordinator

Tuesdays: 9:30AM – 8:00PM
Fridays: 2:00PM – 8:00PM
Saturdays: 9:ooAM – 5:00PM
Sundays: 11:00AM – 4:00PM

Scarlet is a full time student at Nova and is working towards her Bachelors in Business Administration to move towards her dream to own her own salon. She completed her cosmetology training at Chantilly Academy under Wayne White. She’s a second generation hair stylist, following after her mother. She came to us fresh out of high school and is now a Salon Coordinator. Scarlet is a child at heart and loves Hello Kitty, Rainbows and anything sparkly.

Michael Helene Says: What do I say about Scarlett, she is tough, smart and a very trustworthy employee. Scarlett is great at remembering what I forget and she is always on top of getting things done, if I ask her if she has done it the answer is usually, yes before you asked me. She always has a smile and gets to the point quickly, which is great for Front Desk.